Shipping and Delivery Policy

Shipping confirmation and order tracking

Once your order has been shipped, you will receive a shipping confirmation by email or SMS with your tracking number. The tracking number will be active within 48 hours.

Below are the terms and conditions of our shipping and delivery policy.

Processing times

All orders are processed and shipped within 1 to 2 business days.

Shipping times and costs

Shipping is free for shipments to world wide

Shipping method

Shipping costs and delivery times

Standard shipping (with tracking number): 8-18 business days

Delivery countries

Delivery is available in world wide.

Shipping confirmation and order tracking

Once your order has been shipped, you will receive a shipping confirmation email with your tracking number. The tracking number will be active within 48 hours.

Customs, duties, and taxes

Voranex is responsible for all customs duties and taxes applicable to your order. Once your order has been placed, you will not have to pay any additional charges for us to ship it to your home.

Damages

Voranex is responsible for products damaged or lost during shipping. If your order is damaged, please contact our customer service department at: contact@voranex.com